Andrea L. Custis

Andrea Custis was named President & Chief Executive Officer of the Urban League of Philadelphia (ULP) in July 2017.  

A seasoned corporate executive, Ms. Custis has 30 years of sales, marketing, human capital, and operations experience with Fortune 50 companies. In 2011, she retired from Verizon Communications. She was President & COO of Verizon Avenue providing bundled communication services to multi-dwelling communities nationwide. Ms. Custis was Group President of Sales and Marketing for Advanced Services. A change-agent in her own right, Ms. Custis led massive culture change efforts across Verizon in various departments.

Throughout her distinguished career with Verizon, Ms. Custis was known for her innovative and performance-driven results. She managed a team that was rated first in the nation for three consecutive years in consumer FIOS sales and services and maintained the highest customer retention rates nationally.

Ms. Custis has established herself as a true public servant, she serves on numerous boards in the Philadelphia; Delaware and Washington, DC areas, and shares her talents and enthusiasm for community engagement.  A strong advocate for education, Ms. Custis is a former member of the Board of Trustees at Lincoln University (PA) and was a member of the Advisory Council for Career and Vocational Education with the School District of Philadelphia. 

She earned a Bachelor of Science in Psychology from Morgan State University in Baltimore and a Master of Science in Counseling Psychology from the University of Pennsylvania.  Ms. Custis is also a graduate of Boston University’s Leadership Institute, a National Science Foundation Scholar of Princeton University, and most recently, a graduate of Georgetown University’s Nonprofit Management Executive Certificate Program. 

Ms. Custis is a mother of two and currently resides in Philadelphia. 

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